Return & Cancellation Policy
 

Our cancellation and refund policies vary depending on the type of booking (trail rides, lessons, and camps). These policies are clearly outlined in the descriptions for each activity on our website and within the PeekPro booking system.

• Trail Rides: Guests must provide at least 24 hours’ notice to cancel or reschedule a trail ride in order to receive a full refund.

• Lessons: A minimum of 48 hours’ notice is required to cancel or reschedule a lesson for a full refund.

• Camps: Cancellations require 48 hours’ notice or a valid doctor's note to be eligible for a refund.

• Gift Cards & Vouchers: You can return an unused gift card or voucher for a refund, within 30 days of purchase. Gift card and voucher refunds are typically processed within 7 business days, but may take up to 10 in some cases.

If you have any additional questions regarding our cancellation policy, please feel free to reach out to our team.